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Not a great company to deal with. They really screwed me over on my second claim. I have a no touch flush toilet where you just wave your hand and it flushes. Well it went out and toilet wouldn't stop running. I contacted them and paid $70 to have a tech come out days...
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Anonymous
Tiffany Nguyen

Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve ou...

#1378091
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No great service. I am renting the landlord has the contract. I have had not great service calls but the last one was great!! Refridge/freezer working great. Flaw in machine will need to be fixed again but happy with result
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Anonymous
Tiffany Nguyen

Dear Homeowner, We appreciate and thank you for taking the time to share your feedback! We are happy to hear that you feel this way and that your refrigerator/freezer has been...

#1373891
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called because my AC unit was not working correctly had to wait two days because it was the weekend and a holiday I like the technician he was a nice guy he told me that the condensing unit needed to be changed because the coil was bad but it was the old style R22 and...
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Anonymous
Tiffany Nguyen

Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve ou...

#1348575
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If you have a valid complaint against Landmark, as many of us do. Do this, find your local AG website and file a complaint! This is the only thing they understand! MARK BRNOVICH ATTORNEY GENERAL Sergey Dorfman Gilbert, AZ 85234 OFFICE OF THE ARIZONA ATTORNEY GENERAL...
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Anonymous
Tiffany Nguyen

Dear Sergey, Our legal department has received your formal complaint and will respond accordingly. If there is anything I can assist you in, please do not hesitate to reach ou...

1.1
#1326853
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Save your money! Stay away from this company! They only want your money and they are never there to help! The ignore the contract! I've been trying to get my AC unit fixed for 4 days now. We live in Arizona where the temperatures go over 110 and even over 115 at times....
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Anonymous
Tiffany Nguyen

Dear Homeowner, I am sorry to hear of your experience with your A/C unit. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provid...

#1318006
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RESEARCH BEFORE CONTRACTING WITH THIS HOME WARRANTY. SPECIALLY ARIZONA, TEXAS RESIDENTS AND ANY OTHER STATES WITH EXTREME WEATHER. A/C CONTRACTORS ARE SCHEDULED 5-7 DAYS OUT AND THEY DONT FIND THIS PROBLEM AN EMERGENCY, THEY WILL NOT HONOR A CASHOUT AND/OR PERKS TO...
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Anonymous
Tiffany Nguyen

Dear Homeowner, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve ou...

1.0
I didn't like
  • Customer service
  • Always looking for a way out of paying a claim
  • Does not honor their sales pitch
#1313949
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We bouggt our home in May and we were advised by the title company to use landmark as our home warranty company we have had one claim recently for our range that stopped working they sent out a repair man that said the screw in the back was put in incorrectly so they...
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Anonymous
Tiffany Nguyen

Dear Anonymous,I am sorry to hear of your experience with your range. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides g...

2.6
#1302245
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Bought my home 12/2017 & seller paid for the $450.00 warranty. First, I placed an order for the "tune up" of my furnance - took several weeks to locate contractor, finally one came out and complained that he was located 3 hours away and that Landmark did not have the...
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Anonymous
Tiffany Nguyen

Dear Homeowner,I am sorry to hear of your experiences with Landmark. I would be happy to go into more detail on your concerns with you. I would need to be able to pull up your...

#1284485
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This is Jolie Mwajuma 1273n aster pl boise id 83704 i need service to my home please help the phone service is not working
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Anonymous
Tiffany Nguyen

Dear Jolie,I'm sorry our phones were not working at the time you had called in. I do see that you were able speak with a representative. If they were not able to assist you, p...

5.0
#1275151
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Howdy! Overall NOT impressed. We purchased our home 9 months ago and our realtor threw in this Warranty. We filed a claim when our A/C went out 23 days ago. They sent out a Technician (which was a $70 service fee for us). They gave us two options: (1) Cash Out option...
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Anonymous
Tiffany Nguyen

Dear Homeowner,I am sorry to hear of your experience. It is not the service Landmark intends to provide for our homeowners. Whether parts are ordered by the contractor or Land...

2.6
I liked
  • Easy to get in touch with
I didn't like
  • Outsourcing of parts
#1272802
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